Beam of St. Louis Online Store Information
Welcome to the Beam of St.
Louis Online Store! Please browse through our store to discover
new ways to make the most of your Beam Central Vacuum System.
Beam of St. Louis
2505 Metro Blvd.
St. Louis, MO 63043
Phone: (314) 567-1515
Toll Free: 1-800-264-BEAM (2326)
Fax: (314) 567-6169 E-mail: info@beamstl.com
Payment
Methods
We gladly accept Visa,
Mastercard, and Discover.
Guarantee
All Items carry a 30-day money back guarantee.
Privacy
It is the policy of Beam of St. Louis to honor the privacy of any
information which you provide while ordering on-line. Personal information
that you submit to this site will be used only for the purposes
of filling your order. Your address information will be used only
for shipping, and your telephone number, if provided, will be used
only if we need to communicate with you regarding your order. Beam
of St. Louis may occasionally use your e-mail address to contact
you regarding special promotions or offers that might be of interest
to you. This information will not be sold or disclosed to any third
parties (except in the case of a legitimate court order).
Information about visitors is automatically gathered each time
you visit the Beam web site. This data is used in aggregate and
non-personally identifiable form to analyze patterns of activity
and sales trends.
Security
We have a secure server and provide a secure ordering environment.
This means that you can enter your personal information and credit
card information directly online with us, and that information will
be immediately encrypted, (converted to code), to assure maximum
security of all data.
If your browser does not support secure server ordering systems,
you can place your order via phone at 1-800-264-BEAM
(2326).
All online transactions will be on a secure web server throughout
the shopping checkout process.
Web Browsers Supported
The Beam Store has been tested using a wide variety of commonly
used web browsers to verify security and ease of use. In order to
maintain a record of your 'shopping cart', it is necessary to periodically
send you a small file called a 'cookie'.
Please note our privacy policy, above. 'Cookies' are used only to
track your order and must be accepted for the process to function
as designed.
Shipping
All Parts and Accessories orders will be processed for shipment
within 2-3 business days.
Taxes
As required by law, all sales taxes are remitted to the appropriate
local taxing authorities. The Internet Tax Freedom Act prohibits
new internet taxes, but does not exempt companies from the need
to comply with existing tax laws when doing business over the Internet.
Exchanges/Refunds
We are unable to exchange items unless they are damaged or defective.
Items that are returned more than 30 days after delivery, that are
in unusable condition, or are incomplete, will be charged a re-stocking
fee at our discretion. We will notify you via e-mail of your refund
once we have received the returned item. Your refund will be in
the same form of payment as you originally used for purchase within
10 to 14 business days of our receiving your return. Please note
that we will refund shipping and handling only if the return is
a result of our error.
Order Inquiries
If you have questions about your order, you may reply to your order
confirmation e-mail, or call 1-800-264-BEAM
(2326) Monday through Friday 8:00 AM to 4:30 PM CST. Please
have your order number available to help expedite your call.
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